If you've reinstalled the Voloco app after uninstalling it, your previous projects won't be in your library because they were stored locally on your device and deleted when you removed the app. Unfortunately, once deleted, these projects cannot be recovered. However, Voloco now offers several ways to protect your work and prevent this from happening in the future.
Why are my projects missing after reinstalling Voloco?
If you've reinstalled the Voloco app after uninstalling it, your previous projects won't be in your library because they were stored locally on your device and deleted when you removed the app. Unfortunately, once deleted, these projects cannot be recovered. However, Voloco now offers several ways to protect your work and prevent this from happening in the future.
Why did this happen?
The projects you create in Voloco are saved to the app's data stored directly on your device. When you uninstall the app or get a new device, the projects are deleted along with the app because they exist only on that specific device.
Can I get my projects back?
Unfortunately, there is no way to recover a project in Voloco once it's been deleted. Projects cannot be restored through a device backup, and our team cannot access the files stored on your device.
How can I keep this from happening again?
Project Backups (Recommended)
As of Voloco version 9.13, we now offer automatic Project Backups for Voloco Premium subscribers and Project Backup add-on subscribers. When enabled, your projects are automatically saved to the cloud and can be accessed on any device, even if you uninstall the app or get a new phone.
Voloco Premium: Up to 20 project backups Project Backup add-on: Up to 1,000 project backups
To enable Project Backups, go to Settings > Projects and toggle Auto Backup on. For more information, see 'Cloud Project Backups in Voloco'
Publish to Your Voloco Profile
Another way to ensure you can always listen to the songs you've made in the app is to publish them to your Voloco profile. Please note that this does not save the editable project to your device, but it does share the finished track to your Voloco profile, which means you can access it through your profile in the future. For more information, see 'How do I publish my tracks in the app?'
Download and Save to Cloud Storage
You can also download your finished songs as audio files to your device and then save them to Google Drive, iCloud, or Dropbox. This is particularly helpful if you want to access your songs across multiple devices. For more information, see 'How do I download my tracks?'
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